Cross sector experience and an understanding of large, small and micro businesses, enables Plan B to provide a simplistic, pragmatic approach simply and directly, based on practical experience of real management issues.

Adopting a collaborative style coupled with a can do attitude, Plan B thrives on providing support that helps business leaders achieve what they want, when and how they want it, at prices that won't break the bank.

Change Management - All aspects of change and transition management: Concept thinking; organisational and structural design; implementation planning; change programme governance; programme and hierachical structures; line and matrix management; change advice; Full interface and interaction with HR and Business As Usual functions. 

Succession Planning - skills and attribute requirements; Exit / entry strategies; Operational risk assessment and mitigation

Contract Management - Performance monitoring; design of service and performance indicators and triggers; supporting formal interventions

Contract content drafting - General and service specific content input. Individual and framework contracts; contract schedules and supporting documentation  

Inivitation to Tender (ITT) - input and production (including OJEU compliance);  scoring and weighting criterion; evaluation and assessment support; supplier selection and engagement 

Service Commissioning - Planning and implementation; service mobilsation and demobilisation

Business Plannning - Business Plan design; content review and assessement; Business Plan drafting; fiscal and non fiscal content input and proofing

Web Site Content - Fresh input into web page content and website features. Content proofing, advice and guidance

Document Content - From promotional collateral, business letters or business documents, to speech content and script writing, this service provides proffessional input advice and guidance and content proofing 

Procurement - end 2 end support - Market research and test; drafting of service standards and requirements, advertising; drafting procurement timetable and road map

Funding and financial bid appplication - Drafting and submitting funding and bid applications (e.g. Regional Growth Fund, Cabinet Office, Social Enterprise etc); presentation of bid applications; proofing of applications

Accrediation and Certification support (BS/EN) - Drafting process and procedures for Certfication Bodies (e.g. Green Deal EN45011; ISO 9001) applying for accreditation; design of process procedures for organisations and individuals applying for accreditaion to supply goods / services; Documentation drafting; audit preparation; meeting with Certification Auditors

Technology change - System evaluation; System procurement; System deployment planning; data reconcilliation and perfection; Testing stragegy and cycle design advice and input (Unit/volume/stress); Data reconcilliation and perfection advice

Business Process Engineering - Process analysis; process mapping; process design, testing and implementation

Procedure authorship and documentation management- change and version control conventions; document management conventions; document storage and retrieval protocols; operational manual design and content; archive conventions

Training - course content design, propsectus design; training event co-ordination, scheduling and training delivery 

Facilitation - meeting and forum mangement; Chairmanship of committees; workshop hosting and compare service

Presentation support - For small and large audiences. Presentation content, design, guidance and support 

Coaching / mentoring - 1 to 1 coaching and support; 1 to 1 advice; strategic thinking; trusted confident

Business development - event promotion; lead generation, propsect qualification, campaign conversion support 

Promotional campaigns - business development support; event planning and support; collateral content and design

Customer and prospect management - Lead generation; stakeholder engagement; appointment setting 

Communications - Strategy and planning; channel optmisation

Compliance and regulation - legislation sense check; reporting assessment; preparation for regulator assessement; off and on site support

Customer and b2b communications - written content review; service and promotional content; creditor / recovery content assessment

Event Management - 'Stand management'; Venue sourcing and engagement; Pre / post  event communications; Exhibitor support and logistics; 

Recruitment and Selection - role profile design and review; person specification design and review; selection workshops

Transfer of Engagements - Internal and external support; TUPE; wind up planning; customer communications; Acquisition planning 

Strategic input - Blue sky planning; vision and mission; strategic and operational allignment

Project Management - Overview and stream review; Milestone review; intra/extra dependencies; stakeholder engagement; BAU interface   

Third party engagement and management - Sourcing; commissioning and on going management  

Due Dilligence - Pre and post merger or aquisition; pre assessment / accreditation quality systems assessment 

Business Promotions - development support; promotional campaigns; ideas to market; Road mapping; event support; collateral content and design



Loan book management (secured and unsecured) - Loan performance management; loanbook transfer; balance reconcilliation; HMLR transfers; customer communications